Our general terms and conditions of sale have been developed from a free and free model that can be downloaded from the website https://www.donneespersonnelles.fr/
Between the Mint Chocolat society, 268 Rue Alfred Buttin, 38140 Rives, SIRET 51456833800025, represented by Miss HOFER Sarah, as Manager, duly empowered for the purposes hereof. The company can be contacted by email in
clicking on the contact form accessible via the homepage of the site. Hereinafter the "seller" or the "company".
On the one hand, and the natural or legal person making the purchase of products or services of the company, hereafter, "the purchaser", or "the customer" on the other hand, it was stated and agreed as follows:
The seller is the Publisher of products and services of fashion and accessories exclusively destined for consumers, marketed through its websites (httpw://www.missmenthechocolat.com). The list and description of the goods and services offered by the company may be consulted on the aforementioned sites.
Article 1: purpose and general provisions
These general conditions of sale determine the rights and obligations of the parties in connection with the online sale of products offered by the seller.
These general conditions of sale (GTC) apply to all sales of products, made through the websites of the company which are part of the contract between buyer and seller. The seller reserves the right to modify the present, at any time by the publication of a new version on its website. The applicable GTC are those in force on the date of payment (or the first payment in the case of payments
multiple) of the control. These GTC can be consulted on the company's website at the following address: https://www.missmenthechocolat.com/conditions-de-vente. The company also ensures that their acceptance is clear and without
reserve by setting up a check box and a click validation. The customer declares to have read all of these general terms and conditions of sale, and, where applicable, special conditions of sale related to a product or service, and accept them without restriction or reservation. The customer acknowledges that he has benefited from the necessary advice and information in order to ensure the adequacy of the offer to his needs. The client declares to be able to contract legally under French laws or validly represent the natural or legal person for whom he undertakes. Unless proven otherwise, the information recorded by the company constitutes proof of all transactions.
Article 2: price
The prices of the products sold through the Internet sites are indicated in euros excluding taxes and precisely determined on the pages of product descriptions. They are also indicated in euros all taxes included (VAT + other taxes possible) on the product ordering page, and excluding shipping specific costs. For all products shipped outside the European Union and/or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the seller. They will be borne by the purchaser and are responsible (declarations, payment to the competent authorities, etc.). The seller invites the purchaser to inquire about these aspects with the corresponding local authorities. The company reserves the right to change its prices at any time for the future. The telecommunication costs required to access the company's websites are borne by the customer. If necessary also, delivery costs.
Article 3: conclusion of the online contract
The customer must follow a series of steps specific to each product offered by the seller in order to carry out his order. However, the steps described below are systematic:
- ➢ Information on the essential characteristics of the product;
- ➢ Choice of the product, if any, options and indication of the essential data of the customer (identification, address…);
- ➢ Acceptance of these terms and conditions of sale.
- ➢ Checking the elements of the order and, if necessary, correcting errors.
- ➢ Follow-up of instructions for payment, and payment of products.
- ➢ products delivery.
The customer will then receive confirmation by email of the payment of the order, as well as an acknowledgement of receipt of the order confirming it. For the products delivered, this delivery will be made at the address indicated by the customer. For the purpose of carrying out the order, and in accordance with article 1316-1 of the civil code, the customer undertakes to provide his truthful identification elements. The seller reserves the right to refuse the order, for example for any abnormal request, carried out in bad faith or for any legitimate reason.
Article 4: products and services
The essential characteristics of the goods, services and their respective prices are made available to the purchaser on the company's websites. The customer certifies to have received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The seller undertakes to honor the customer's order within the limits of the stocks of available products only. Failing this, the seller informs the customer. This contractual information is presented in detail and in the French language. According to French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of the products and their prices shall be specified on the company's websites, as well as the minimum duration of the contracts proposed when they relate to a continuous or periodical supply of goods or services. Unless otherwise specified, the rights granted hereunder are solely to the natural person who signed the order (or the person holding the email address communicated). In accordance with the legal provisions on compliance and hidden defects, the seller reimburses or exchanges the defective products or does not correspond to the order. The refund can be requested in the following way: simply send an email to the address firstname.lastname@example.org or use the contact form here: https://www.missmenthechocolat.com/contact. The item must be returned in its original condition and packaging. Shipping costs remain at your expense.
Article 5: retention of title clause
The products remain the property of the company until the full payment of the price.
Article 6: terms of delivery
The products are delivered to the delivery address that was indicated during the order and the time indicated. This delay does not take into account the time to prepare the order. In case of delayed shipping, the customer will be expressly informed by email. In case of delayed delivery, the customer
has the possibility of resolving the contract under the conditions and modalities defined in article L 138-2 of the consumer code. The seller then proceeds to the reimbursement of the product and to the "go" costs under the conditions of article L 138-3 of the consumer code. The seller recalls that at the time the customer hangs physical possession of the products, the risks of loss or damage to the products are transferred to him. It belongs to the
Customer to notify the carrier of any reservations about the delivered product.
Article 7: availability and presentation
Orders will be processed within the limits of our available stocks. If an item is unavailable for a period of more than 7 working days, you will immediately be notified of the foreseeable delivery times and the order of this item may be cancelled upon request. The customer will then be able to request a credit for the amount of the item or reimbursement.
Article 8: payment
Payment is due immediately to the order, including pre-order or custom-made products. The customer can make payment by credit card (via the secure PayPal platform), by PayPal account, by bank transfer or bank cheque. Cards issued by banks domiciled outside France must be international bank cards (MasterCard or Visa). Secure online payment by card
Bank is made by PayPal. The transmitted information is encrypted in the rules of the art and cannot be read during transport on the PayPal network. Once the payment is initiated by the Client, the transaction is charged immediately after verification of the information. In accordance with article L. 132 – 2 of the monetary and financial Code, commitment to pay by card is irrevocable. By communicating its banking information during the sale, the customer authorizes the seller to debit his card of the amount relative to the price
Indicated. The customer confirms that he is the legal owner of the card to be debited and that it is legally entitled to use. In case of error, or inability to debit the card, the sale is immediately solved by right and the order cancelled.
Article 9: withdrawal period
In accordance with article L. 121-20 of the consumer code, "the consumer has a period of fourteen free days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, if any, of the costs of return ". "The time limit referred to in
the preceding paragraph runs from the date of receipt for the goods or acceptance of the offer for the provision of services ". The right of withdrawal can be exercised by contacting the company in the following way: simply send an email to the address email@example.com or use the contact form here: https://www.missmenthechocolat.com/contact. We inform customers that in accordance with article L. 121-20-2 of the consumer code, this right of withdrawal cannot be exercised for personalised articles. In case of exercise of the right of withdrawal within the aforementioned period, only the price of the product (or products purchased and the shipping costs will be refunded, the return costs remain the responsibility of the customer. The returns of the products are to be carried out in their original condition and complete (packaging, accessories, instructions…) so that they can be recommercialised in the new condition; If possible, they must be accompanied by a copy of the proof of purchase. In accordance with the legal provisions, you will find below the standard form of withdrawal to be addressed to us at the following address: Sarah Hofer (Mint Chocolat) 268 Alfred Buttin Street, 38140 Rives.
Cliquez pour voir le formulaire à copier
By mail: firstname.lastname@example.org
I hereby inform you of my withdrawal for the purchase of the ordered [description du produit]* * * * and/or received the * * * *
Surname – first name – address of the reporting customer
Article 10: guarantees
According to the law, the seller assumes two guarantees: compliance and related to the hidden defects of the products. The seller reimburses the purchaser or exchanges the products apparently defective or not corresponding to the order made. The refund request must be made in the following way: simply send an email to the address email@example.com or use the contact form here: https://www.missmenthechocolat.com/contact. The seller recalls that the consumer:
- has a period of 2 years from the issuance of the property to act
to the seller.
- may choose between the replacement and repair of the property subject to
of the conditions laid down in art. apparently defective or not corresponding
- that it is exempt from proving the existence of the property's lack of conformity during the six months following the issuance of the property.
- that, except for second-hand goods, this period shall be increased to 24 months from 18 March 2016.
- whereas the consumer may also assert the guarantee against the hidden defects of the sold thing within the meaning of article 1641 of the civil code and, in that case, it may choose between the resolution of the sale or a reduction of the selling price (provisions of articles 1644 of the Civil Code).
Article 11: claims
If applicable, the purchaser may submit any claim by contacting the company using the following contact information: by mail to the address firstname.lastname@example.org or use the contact form here: https://www.missmenthechocolat.com/contact
Article 12: intellectual property rights
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for
any reason whatsoever is strictly forbidden.
Article 13: force majeure
The fulfilment of the obligations of the seller at the end of the present is suspended in the event of a fortuitous case or force majeure which would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 14: nullity and amendment of the contract
If any of the stipulations of this contract were cancelled, such nullity would not result in the nullity of the other stipulations which remain in force between the parties. Any contractual modification is only valid after a written agreement signed by the parties.
Article 15: protection of personal data
In accordance with the data protection act of January 6, 1978, you have the right to question, access, modify, oppose and rectify your personal information. By adhering to these terms and conditions of sale, you consent to the collection and use of this data for the realization of this agreement. By entering your email address on one of the sites of our network, you will receive emails containing information and promotional offers concerning products published by the
Company and its partners. You can unsubscribe at any time. Simply click on the link at the end of our emails or contact the controller (the company) by letter RAR. We perform on all our sites a monitoring of the attendance.
For this we use tools such as WordPress statistics.
Article 16: applicable law
All the clauses contained in these general conditions of sale, as well as all the purchase and sale transactions referred to therein, will be subject to French law.